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Change Manager (m/f)

1 Ja 31.12.2019 Wochen
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Projektkategorien: ERP
Projektbeginn: 03.09.2018
Dieses Projekt ist noch nicht vergeben!
Abrechnung nach: Stundensatz
Nebenkosten abrechenbar: Nein
Projektvolumen: Von 100.000 bis 200.000 Euro
gewünschte Zertifizierungen:
  • ITIL Foundation
Tags/Schlagworte: ITIL (*****)


Our costumer:


Our costumer, a big international company, located in Vienna is searching for an experienced Change Manager (ITIL) (m/f)


Your tasks:

  • Responsibility for processes, concepts & solutions for infrastructure, platforms and security systems (identity management, access management etc.)
  • Support the definition and continuous improvement of the change management process and its sub-processes

  • Support the definition of the capacity management

  • Support  the definition of the availability management

  • Support and continuously reviews the Asset & Configuration Management processes

  • Support the definition and continuous improvement of the Service Continuity Management processes

  • Technical evaluations and proofs-of-concepts 

  • Evaluation of  new infrastructure solutions from external vendors 

  • Requirementsengineering (non functional) to meet the operational standards

  • Define technical prerequisites for load-, performance and system integration tests Maintains security platform

  • Support security audits and coordinates and the removal of security audit findings Implements concepts for consolidation of security systems

  • Product Lifecycle Management

Your skills:

  • IT education (HTL,university etc.)
  • More than 3 years  of work experience in an outsourced service environment delivering against service levels and contractual agreements
  • Intermediate knowledge of the ITIL Service Transition lifecycle, principles, processes, functions and roles, ideally ITIL Foundation certified (Practitioner)

  • Experience in an infrastructure and/ or service transition related role in a larger, enterprise environment

  • Intermediate knowledge of project management 

  • Good English and German skills


Kenntnisse & Fähigkeiten
IT-Service & Support & Rollout