- More than 3 year experience with Linux OS
- More than 3 year experience with Nextcloud in large scale scenarios (> 2000 user)
- More than 3 year experience with php, apache and MySQL
- More than 3 year experience with storage technologies NAS, SAS, SATA
- Cluster and high availability knowhow
- Scripting & automation knowhow – bash
- Advanced knowledge of modern technologies like LDAP, SAML, object storage, ELK stack
- preferred English and German
- Support Availability: 5 days x 8 hours (between 7:00am and 7:00pm)
Working mode:
- based on ITIL – incident, change and problem management
- remote access is possible, access will be provided with admin account on Linux level
Ihre Aufgaben
Operational Activities- Provide specialist support (2nd level) for Incidents that cannot be solved by a first-line support organization
- Monitor, detect and resolve unexpected events (via pro and reactive log analysis)
- Automatically monitor resource utilization against predefined thresholds
- Service monitoring during office hours
- Retaining security
- Keep inventory up to date (CMDB), lifecycling and cleanups
- Configure and verify user and application data backups & restores based on customer requirements
- Notify Third Parties, when incidents or problems related to this service require attention of Nextcloud
Software Distribution –Fixes & Patches
- Installing patches for Nextcloud, apps and Linux servers (schedule and perform server maintenance activities)
- Installing & configuring additional apps
- scripting bulk operations – requires access and knowledge on Linux level
Cluster Management –Single Data Center
- install, replace and decommission servers in clusters
- Keep environment highly available
- Configure GSS to leverage local instances
- (Optional MySQL support for Nextcloud stack)
- Disaster recovery
Kontakt
Cegeka Deutschland GmbH
Peter Gumber
Putzbrunner Str. 71
81739 München
Tel. +49 89 74 833 962
Fax +49 89 74 833 920
peter.gumber@cegeka.de
