CONTRACT
Direktlink: https://www.prostaff.ch/de/jobs/20034

For our customer we are looking for a IT Field Service Specialist. You will provide professional services and support to over 200 end-users. You are responsible for the IT equipment and tools. As a VIP supporter you provide special assistance to the top management and train new employees in the usage of the IT tools. You ensure the lifecycle of Hard- and Software on a daily basis, which involves to coordination and collaboration with internal and external providers. As a part of the global IT Infrastructure and Operations team you participate in the execution of global IT projects and services, and  ensure a smooth operation of the IT systems. Your Responsibilities:

• Installation, configuration and personalization of end-user devices, such as PC’s & Mobile devices
• Provide onsite customer service and support (Glattbrugg & Baar) and Handle special requests from VIPs such as top management
• Coordinate and collaborate with IT vendors and partners, Evaluation and integration of ICT Hard- & Software
• Technical integration of non-standard equipment, Briefing, consulting and training of end-users
• Manage all on-site maintenance, diagnose, repair and testing tasks, Continual improvement from existing IT Field Services processes
• Local Hardware storage management and maintenance, Manage technical equipment of meeting rooms

You bringe the following Skills and Experience:

• Solid professional experience in a similar role
• Ability to test, troubleshoot, service, and repair automated equipment
• Strong analytical, planning and problem-solving skills as well as communication and facilitation skills
• Fluent command of oral and written English as the corporate language; knowledge of German or any other language would be an advantage