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Service Desk Transition Consultant Cloud (m/f/d) IaaS, PaaS, SaaS, on premise #7746


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Projektdetails
Projektkategorien: Cloud
Projektbeginn: 01.03.2021
Abrechnung nach: nach Vereinbarung
Nebenkosten abrechenbar: Nein
Projektvolumen: keine Angabe

Projektbeschreibung
  • Ability to establish operations and introduce new services based on cloud and on premise services
  • Strong knowledge in introducing service and operating model for digital enablement with a multi-provider and multi-vendor strategy as well as service management tools & processes
  • Expertise and reliable application of methodologies with following systems: IaaS, PaaS, SaaS, on premise services, ITIL
  • Expertise with Service Desk technologies/ experienced ServiceNow User
  • Act with self-assurance and confidence
  • Self-motivated, autonomous and structured working method with high quality standards
  • Quick comprehension, high solution orientation and high resilience
  • Strong hands-on mentality and great sense of responsibility
  • Excellent analytical skills
  • Work in a problem-solving manner under time constraints with high quality standard
  • Strong communication and teamwork skills
  • english and german (fluent/business fluent)

Ihre Aufgaben

  • Being responsible for part of the global service desk transition and transformation project
  • Work on complex tasks in the area of managed workplace
  • Collaborate with Service Desk team, Supplier and adjacent areas like for example managed workplace, identity and access management and others
  • Monitor and increase quality of service

Kontakt

Cegeka Deutschland GmbH
Mark Körber
Martin-Behaim-Straße 22
63263 Neu-Isenburg
Tel. +49 6102 8235 831
Fax +49 6102 8235 789
mark.koerber@cegeka.de

Sprachkenntnisse
Deutsch
Experte
Kenntnisse & Fähigkeiten
Access
Grundkentnisse
Agilität
Grundkentnisse
Cloud Computing
Grundkentnisse
Cloud-Entwicklung
Grundkentnisse
IT-Service & Support & Rollout
Grundkentnisse
ITIL
Grundkentnisse