- Ability to establish operations and introduce new services based on cloud and on premise services
- Strong knowledge in introducing service and operating model for digital enablement with a multi-provider and multi-vendor strategy as well as service management tools & processes
- Expertise and reliable application of methodologies with following systems: IaaS, PaaS, SaaS, on premise services, ITIL
- Expertise with Service Desk technologies/ experienced ServiceNow User
- Act with self-assurance and confidence
- Self-motivated, autonomous and structured working method with high quality standards
- Quick comprehension, high solution orientation and high resilience
- Strong hands-on mentality and great sense of responsibility
- Excellent analytical skills
- Work in a problem-solving manner under time constraints with high quality standard
- Strong communication and teamwork skills
- english and german (fluent/business fluent)
Ihre Aufgaben
- Being responsible for part of the global service desk transition and transformation project
- Work on complex tasks in the area of managed workplace
- Collaborate with Service Desk team, Supplier and adjacent areas like for example managed workplace, identity and access management and others
- Monitor and increase quality of service
Kontakt
Cegeka Deutschland GmbH
Mark Körber
Martin-Behaim-Straße 22
63263 Neu-Isenburg
Tel. +49 6102 8235 831
Fax +49 6102 8235 789
mark.koerber@cegeka.de